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. Driver updates for Windows 10 and many devices (such as monitors, printers and video cards) are automatically downloaded and installed via Windows Update. While it’s likely that you already have the most recent driver, if you’re having trouble with a device, you can try fixing it by updating or reinstalling the driver. Here’s how:. Select the Start button, type Device Manager, then select it from the list of results. Expand one of the categories to find the name of your device, then right-click (or tap and hold) it, and selectUpdate Driver Software. Select Search automatically for updated driver software.
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If Windows doesn’t find a new driver, you can try looking for one on the device manufacturer’s website and follow their instructions. If these steps don’t work, try reinstalling the driver: open Device Manager, right-click (or tap and hold) the name of the device, and selectUninstall. Restart your PC and Windows will attempt to reinstall the driver.How to: Install and Update drivers in Windows 10Hope this information of helpful, Let us know if you need further assistance; Rakesh C N Microsoft Community.
Hi Bob,Thank you for posting your query in Microsoft Community.We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.The WIA platform enables imaging/graphics applications to interact with imaging hardware and standardizes the interaction between different applications and scanners. Hi,Thank you for posting on Microsoft Community.Before assisting further, did you check if the status is set to running underWindows Image Acquisition service?Check if the service is running by following the steps below:. Press Windows logo key on the keyboard, type Services and select the top most search result. Locate Windows Image Acquisition services and check if thestatus shows running in the window. If the status space is empty, it means the service is not running. I suggest you to start the service by highlighting the service and clicking on theStart service icon located on the menu bar at the top of the window.
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Close the window and check if the changes are effective.Write to us with the status of the issue for further assistance, we will be happy to assist you. Your reply is most important for us to ensure we assist you accordingly.Thank you.